Spin to Win
I just played this game and I stop at 1,000 Tickets! But I only received 250 Tickets!!!! Why?
Hello Everyone! I’ve got some great news for you 😀
Our Arcade Team was able to identify the issue with Spin2Win and get it resolved. Please be sure to clear your cache/cookies so you don’t have any further issues. Additionally, each player who received the wrong amount of tickets will have their accounts adjusted with the correct total!
Just got a reply to my email to the Arcade Team:
it would seem the face of Spin2Win was ahead of the prizing loaded into it, still being investigated and gathering options!
I will keep you posted if I hear more.
I feel foolish. How do you report this to the Arcade team? The same thing happened to me yesterday but I was unable to figure out how to get assistance.
I’ve reported this to the Arcade Team this morning. I haven’t been able to recreate the problem because I rarely win at S2W (LOL). It’s probably just an issue of having replaced the 250 ticket token with the 1,000 token and not changing the tickets; so it should be a quick fix. But you’ll probably need to report it to the Arcade Team in order to get your full tickets. I’ll let you know when I hear back.
The same thing just happened to me. I think HSN tech support is asleep.
Posted in HSN Arcade
06.23.17 10:41 PM