Sizes on Arcade Prizes
I was wondering if, for example, a ring or the mattress cover presently being offered as a prize, is available in any size when it is being offered as an Arcade Rewards Prize. If it is a ring, for example, is it sizeable if it is not available in your size. I would like to suggest to HSN that perhaps they could add a couple of words to their explanation of the prize. If the mattress cover only is available in twin size as a prize and someone needs bigger, why put your points on it. The same holds same for a ring. This is only a suggestion.
I heard back from HSN. They replied that if you win a prize that requires sizing, you will be asked what size you need at the time you are notified you are a winner. Again, thanks for your guidance on how to ask.
Thank You. I will write and ask for this. :smileyhappy:
When I see a prize I might be interested in that doesn’t state size or color or model number, I send an email to the hsnarcadeprizefulfillment team and ask. But I agree that it would be better if they stated it up front in the prize description.
I totally agree. Also, if there are different COLORS available, for something like towels or sheets, for example, that would also be helpful for many of us.
I agree. I have been asking for more information for some time. Both of the things that you mentioned SHOULD STATE SIZE.
Did you post to customer service help instead of to the group here?
Posted in HSN Arcade
04.14.15 11:35 AM