SAME PUZZLE from yesterday, 50 minutes into NEXT day & still clothes, NOT Rug Cleaner???
50 minutes into NEXT day & still same puzzle from yesterday???
Yes, I did clear cache, cookies & reload.
What is going on? Still has pants which aren’t worth the time to do a puzzle.
DrDinTN, I’m surprised you are just now having this problem. A number of us have been reporting for years that we do not get the puzzle at midnight ET–we get it at midnight in our time zone.
A couple years ago, I won $149 Spendable Kash doing a puzzle that was only valued at about $39. (It was an accident as I was hunting tickets and the puzzle prize at that time was based on speed.) I reported it to HSN and worked with their Arcade team to try to get it fixed. They never did figure out what was happening and changed the puzzle prize to a drawing shortly thereafter. All that to say that HSN doesn’t know what puzzle you are doing. You will get the prize based on what the TS is at the time you are doing the puzzle not on which puzzle you are doing.
That said, if you want to do the current puzzle before you get it, you can change the time on your computer to ET and you will then get the right puzzle.
Sorry! I see this post was from last Friday. Now I understand. Thought I was losing my mind.
DrDinTN you mention the puzzle being clothes (pants) & rug cleaner. Yesterday was towels on my site & today is the Prai 24K serum. Don’t we all get the same puzzles? At exactly 12:00 the new puzzle is always on my site. I’m really confused. How am I getting different ones that others.
Did you read my reply? I didn’t do any of what you said. This needs to be reported to the arcade folks. Took 85 minutes +/- to come up with correct puzzle.
Okay tonight, (I think).
I am in central time and I did the puzzle at 12:01 CDT and it was the rug cleaner.
I’m in Central time and I have the same problem, the TSV puzzle doesn’t change until 1am EST. That’s the way it’s been as long as I can remember @HSN_Erica
But ARE ANY OF YOU CUSTOMERS HAVING THE SAME PROBLEM?
I did the “bras” puzzle, BUT BETTER NOT WIN, as that is NOT TODAY’S puzzle… I hope to win a more valuable “special of the day” VALUE. NOT GREEDY, JUST NEEDY.
Oops, meant to send to customer service… HELP!
Posted in HSN Arcade
09.06.16 9:17 PM