Played mahjong dimensions and it seems to be hit or miss even if I win.I also have the same trouble with outspell.Wish the problem could be fixed!
@dom123 This is not a universal problem, so people are going to have to communicate with the Arcade Team directly for them to figure out what’s going on. (The more people who report and the more different devices experiencing the problem, the more likely they are to be able to track down a solution.) Before you do that, check your Rewards History to be sure you actually didn’t receive credit for your tickets. If not, then go to the Tech section of the Arcade Helps menu and jump through their hoops before using #37 to contact the Arcade Team. There is a gatekeeper and if you haven’t gone through their hoops, you’ll just get an email telling you to clear cache. Be sure that when you contact them you include the following info:
Type of device you’re playing on (phone, tablet, PC, Mac, etc.)
Operating system (Windows, etc.)
Browser or app (also include browser version if you’re using a browser)
Specific game(s) involved
What exactly is happening–Is the ticket screen not coming up? Is it giving you 0 tickets or not listing tickets?
Posted in HSN Arcade
06.26.18 7:57 PM