New HSN Arcade Games Are Now Live!

HSN
Keymaster
10.27.17 6:04 PM

A huge update has arrived to the HSN Arcade! Today, November 7th; we’ve launched 35 NEW GAMES that you’ll be able to play and earn tickets on. Some of your favorite games like Mahjongg Dimensions and others are even getting a nice update! We’ve been working really hard behind the scenes to make the Arcade bigger and better and can’t wait to show it to you. Below are some answers to questions you may be wondering about the new experience.

Leading up to the launch and after, we want to use this thread to maintain an open dialog with you to help answer other questions, assist in any issues that come up, and gather your feedback about the new launch! We are really excited and hope you like all the new games!

How many games will there be?
There will be 77 total games (35 new) on desktop and 39 games (28 new) on mobile. That is in addition to the current list of games.

Are we losing any games?
The only games that are being removed are the four Kung Fu Panda games. All other current games will carry over to the new Arcade, but occasionally games that don’t get played often may be removed from time to time.

Why does the new version of the Arcade have ads?
Ads are going to help us maintain an exciting Arcade experience that stays up-to-date and filled with all of the best available games! Incorporating ads also allows us to manage game fixes more quickly so that everything works the way it should, ensuring you have the best experience when you play games and earn tickets!

Will I still be able to earn tickets?
Yes! You can earn tickets on all Arcade games.

Are any game issues being resolved?
Yes! We’ve pulled together all the latest version of games you love to play, plus we’re adding many more! Games are developed with the latest browsers in mind so having the latest version is the best way to ensure games work properly.

Is the Arcade available on the app?
We’ve made recent updates on the app to focus it around making shopping quick and simple! While the Arcade is no longer in apps, we’ve optimized the Arcade experience for Desktop and mobile web to work better and smoother than ever.

Will anything change with Game of the Week, Friday Night Game Night or Rewards Store?
No, they will work as they do today!

Will my scores or tickets be deleted?
Current tickets, lifetime tickets, and scores will be carried over with migration to the new Arcade.

When will the change start?
The new HSN Arcade will be launching November 7<sup>th</sup>.

Do I need Flash to play games still?
The majority of our games will now run on HTML5. We still have some Flash-based games, but are working to replace them with HTML5 versions.

What will the new experience look like?
The Arcade is going to look and feel identical to what you’re used to, with the exception of a few banner ads on the page.

*UPDATE: We’re excited about today’s new Arcade Launch! Please note you may see a gap in your Reward History and Ticket Totals as all of the information is updated in our system. We promise you will see the correct information updated to your account very soon!

This topic was modified 1 year, 8 months ago by hsn_davej.
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sort replies - newest | oldest

- KathiM
- 11.20.17 5:46 AM
Looks like you’ve undone the progress you made. After a few days of correctly awarding tickets, Mahjong Dimensions and Dark Dimensions are not awarding tickets correctly. Why even offer your customers an arcade with tickets if you are not going to properly maintain it? At this point, It would be better if you just took it down.
- KathiM
- 11.18.17 6:19 AM
All the games I play regularly seem to be functioning properly, loading correctly and awarding tickets properly. I mostly play Today’s Special Value Puzzle, Mahjong Dimensions, Mahjong Dark Dimensions and various other Mahjong games. I am enjoying having MJ Toy Chest Back. I finally finished one today and was amused that the little penguin came out to give me a congratulations for winning. Very cute 🙂 I’m getting used to the new MJ formats, but did enjoy the old formats a bit better, and I do wish you would consider bringing back Backgammon. It took awhile, but it looks like you are on the right track. You “Moved Our Cheese” and none of us liked the change, but we shall adapt!! Please do more QA for future upgrades.
Thanks!
- willow302
- 11.18.17 12:52 AM
Please bring back the old pyramid game. This new one is boring! I’ve been playing the old one for years.
- KathiM
- 11.16.17 6:03 PM
Starting yesterday afternoon, I am receiving tickets regularly from Mahjong Dimensions and Mahjong Dark Dimensions.
- Angel1205
- 11.15.17 10:41 PM
Give me back my games.
- FedExGuy
- 11.15.17 9:44 PM
Why is progress on games not being saved? Like on Tumble Tiles, Ice Cream Party, Bubble Boo? Cookies are being allowed on my browser.
- 57chevygreen
- 11.15.17 7:19 PM
Why do I have to download something to play the Jigsaw Puzzle
- smitty1
- 11.15.17 3:06 PM
Special thanks to Joy Mangano for the free copy of her book and the readers!
- KathiM
- 11.15.17 9:00 AM
Both Mahjong Dimensions & Dark Dimensions still not awarding tickets consistently.
- PyschoMom
- 11.15.17 1:07 AM
HSN_Ryan DO YOU ANTICIPATE FIXES BEING COMPLETED SOON? IF NOT, IF WE COULD JUST FIND A LIST OF WHICH GAMES ARE PERFORMING CORRECTLY. THANKS FOR ALL Y’ALL ARE DOING.
- ChloeL
- 11.15.17 12:26 AM
I really dislike all of the ads for other companies. They are also annoying while playing. I cannot see how it makes sense to promote other companies selling same types of merchandise and may have people going onto those sites.
I liked the other crossword and would like it brought as I do not care for the new ones.
- KathiM
- 11.14.17 7:46 PM
No points awarded again today for both Mahjong Dimensions and Mahjong Dark Dimensions.
- rovato
- 11.14.17 4:19 AM
I’ve been trying for days to play the Today’s Special Jigsaw Puzzle. I get the awful ads but no game. When, if ever, will this be fixed?
- AnnaD466
- 11.14.17 3:52 AM
Please change back to the old way. My computer is moving like a dinosaur. I can’t enjoy and play the games.
- KathiM
- 11.14.17 2:36 AM
Still not getting tickets for Mahjong Dimensions. I just played one game and when it completed, it took me back to the Mahjong Dimensions START screen. It’s Monday and issues persist and I see no update from HSN.