HSN is forgetting it’s target audience (little ole ladies) who may not be using the more sophisticated computers.
I will miss the ardcade a lot, but there is POPCAP which can be downloaded with games to play.
I absolutely HATE this new arcade – HATE HATE HATE. Don’t know why the they changed it – I want my old MahJongg game back, don’t like the new graphics at all, and I couldn’t even figure out how to open a new game to try it….. why am I downloading or converting anything to a PDF? I don’t even understand.
The concerns I have encountered are the very low scores given in the new games. I just played Klondike Solitaire, completed the game and got 10 tickets for 10,+++ points. I am old and slow but I enjoy playing the games and thinking I might win one of the prizes. But if you give such low points I will never make enough to try for prizes. I can play the List, have low points and still get 50 tickets—I play solitaire, win and get 10 points.
I am concerned of both old and new games!! First of all, Where are my “TICKETS”??? Second, why when a game is complete and it says “continue, exit, etc., it doesn’t . Please fix!!!! TY!!
The worst Friday night experience e-v-e-r!!! Seriously, the highlighted Monday Night Mahjongg, the double ticket game of the day…only gave tickets occasionally. Don’t know how much longer your customers will hang in there. Almost every game has a problem of some kind. I have seen some improvements, but it is a long way from even being satisfactory. Please keep trying–this has been a huge disappointment. Thanks, Patsy007
Unfortunately @theduchess retailers as a whole, including HSN, have to reach out to younger audiences in order to stay in business. Generally that demographic is much more into mobile devices than most of us; but that shouldn’t mean you have to have a sophisticated computer. They’re working to resolve the issues, but making everything work on so many different devices isn’t easy. It’s always much easier to fix something that doesn’t work for everyone than to fix something that works for some and not for others.
Younger demographics is a look to the future. However, spending power in the U.S. socio-economic population lies in the 35-60yr age demographic. Most (over 95%) of this target group has smart devices and the average number of devices is four. Roll-outs for platforms should always take into account device and platform requirements. Neither the age demographic nor device argument has much validity relative the massive failure that this launch has experienced. It was a miss by HSN’s consumer and IT Design, Implementation and Testing teams.
OK, give them those games. But keep some of the old classics for us old-timers who have to shop from home now. No excuse for lack of variety. Where is Holiday Mahjong?????
Posted in HSN Arcade
11.13.17 6:44 AM