KYLE, MY SCREEN MOVES WHILE I’M IN THE ARCADE MAKING IT DIFFICULT TO STAY ON TRACK FOR A GOOD SCORE. I HAVE DISABLED THE TOUCHPAD AND ONLY PLAY WITH A WIRELESS MOUSE. I’VE DONE ALL THE USUAL THINGS YOU MIGHT TELL A NOVICE, SO I NEED MORE INTENSE INFO.
Does the screen only move while you’re actually playing, or does it also move when you take your hand off the mouse? Does it move up & down, or side to side? Does it move in both normal & theater modes? Have you tried a different browser? Did the problem begin when the mouse was new?
PyschoMom I think that anyone who plays a lot in the Arcade has this problem to varying degrees. The variations will be dependent on how much and what you play, and the configuration of your computer. The secret to combating it very simple. You have to keep your computer as clean as possible. The advice that you always get here to clean your cache & cookies does hold true but to really make it work you need a few specialized free programs. Then you need to use them everytime you shut down your computer. If you do this faithfully it will really decrease your problem. I am not sure if HSN will allow the program names to be posted…but I will try.
1 Superantispyware free edition
2 Free Internet Window Washer
3 Privacy Eraser (free)
Get them…follow the instructions to set them up…And USE them daily!!!
I just got a new computer with a new mouse, and I’m finding that the little scroll wheel thingie on top is higher than on my old mouse and my hand sometimes brushes it when I’m playing, making the screen scroll. Hate that :womantongue: So I’m just trying to avoid doing that. Could that be what’s happening?
, sorry to hear that you’re having trouble. If you’ve tried all of our troubleshooting tips and are still having trouble, I’d recommend reaching out to our Arcade Team for further help by Clicking Here.
Posted in HSN Arcade
06.22.16 8:47 PM