Lifetime Tech Support issues – What what you purchase when sold with this!
I have purchased several items that HSN has sold representing LIFETIME support, then after about 2 year, there is not support. When contacting HSN about the issue, they indicated to me that it is too old in their system to check it out. The Neat, they sold as lifetime tech support with a direct phone number with a live person to answer your calls, they even go on line to help solve the issues. Well as of yesterday, they no longer offer this, you call the 1 – 800 number and a recorded message tells you to go on a website and submit a ticket and someone will contact you back, they do not call back and do not go online to help you, they provide you an email back to tell you how to solve the issue, in a way I do not understand. There is another item that cleans your computer, and that number is no longer active, when calling HSN, they indicated they could not help. So Watch out in purchasing items that are sold with “LIFETIME SUPPORT”, that is not always true with some items I have followed up on after a purchase with HSN. Not what I had paid for when purchased from HSN. After about a year, HSN has nothing to do with following up on what they sold, they leave it up to you to find out a solution.
Posted in HSN Arcade
04.30.16 3:59 PM