i own an hp laptop right now. it is the only computer i own. i had a dell prior to this one. my dell laptop lasted 8 years, believe it or not, before it "died" on me- it ran out of memory and i could not load anymore onto it or something like that. i think that there just had to be an excuse for it to die considering its long life-span. i loved that thing so much!! regardless, i still prefer dell customer service to hp’s. i believe that dell’s customer service is the best out there on the market (computer/tech and otherwise)!!! if you call dell customer service with a problem, the dell techs walk you through everything and don’t stop until your problem/issue/reason for your call is resolved. hp makes great laptops- definitely equal to dell’s- sometimes even better, but hp’s customer service is non-existant for me. they told me that they only handle mechanical type issues and do not do anything with software, etc. like dell does. if it were up to me, and it is a difficult choice, i would choose dell over hp just for the customer service aspect. if hp can get their customer service to mimic dell’s- the sky’s the limit!! i love you dell, hp and hsn!! i hope hsn carries more dell products in the future!! happy holidays and cheers, love!! xoxo.
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Posted in HSN Arcade
12.25.14 5:13 PM