How to find our missing points!
You can find your missing points by clicking on your name (Hello…..!) located top right of your game page. Then on the left side a new page will come up and on the left side it lists “My Favorites”, click on “My Rewards” it shows all points given for all games played. Even though we are all unfortunately having trouble with missing points they are actually there!
Hi! Toberkins, I don’t know why it shows for me and not you, because Reward history for me shows in rotation from last game played and back starting with Date, tickets given, and the name of the game played.
Hi Aussie_1, I see this same info on my rewards history, that is for all the games that I am given tickets for games played. But, many games I have played are NOT giving tickets, and they tell me that I have received -0- (zero) tickets for games played. Those games aren’t on rewards history. I even keep track of history totals to be sure. HSN knows there is a problem, because they have told me that there is a problem.
Hope it is keep history track correctly for you.
Have fun playing!
I have looked into my rewards history on numerous occasions for all the missing tickets, because I note them on paper every time it occurs. The tickets are not there. I have notified HSN most of the time that it has happened. But, still waiting for them to resolve.
Toberkins, have you emailed the techs at HSN on the HELP #37 heading? The don’t do it just from a note on Community. You have to email them with what you’re playing on (PC desk top, tablet, phone, etc.), what program you’re using (i.e. Windows, etc) & what browser you’re using. Give them the game you played with the score, the date & time you played. They have always responded to me when I did this, although I don’t report it unless it happen more than 3 times. Hope you get this issue resolved. Debbie
Posted in HSN Arcade
08.22.18 6:34 AM