Can’t sign in for the spin to win points I won
I won 250 tickets on spin to win and a notice at top of page says sign in,but I put my password in and it reverts back to original page and the sign in apears on top of page without registering my sigh in, So I didn’ get my 250 points,
Although I don’t play Spin2Win until I’ve already signed in…the very same thing has been happening to me for the past almost 2 weeks when I try signing in on the arcade page! I’ve tried refreshing the page…closing the tab, the browser, clearing the cache…rebooting my computer… and signing back into hsn using a new tab. It at times has been impossible for me to get past the page reverting to either the original arcade page… or the HSN homepage.
I seemed to ‘sometimes’ get around it by signing in at the top left of the homepage under…’account’. I know this doesn’t solve your losing your points, but just wanted you to know that it’s not just you experiencing the problem!
Perhaps if you posted this in Customer Service…you’d get a more prompt response.
Good luck and…welcome to our Community!!!
Posted in HSN Arcade
09.03.15 5:41 PM