Arcade Friday game, unable to collect tickets for playing, how do we fix This?

I Played the game of the week 3 times supposed to get 100 tickets so it said but no tickets registered. It is very frustrating to play your heart out and then nothing..

Other than not always collecting tickets for Mahjongg Dimensions, it was a good night. When we win and don’t get our reward, it is like a slap in the face. I just scored higher 24,000 to be eligible for prize drawing. The last few days have been considerably better playing with fewer commercials and much more enjoyable. Thanks HSN for continuing to work to improve. It was also nice to play a normal, enjoyable Mahjongg Dimensions, instead of the “little kid games” we have been playing.
Appreciating this game site a little more each day. Thanks, Patsy007