Spectrum Noir 8/30 Today Special missing USB drive
I just received my TS of the Spectrum Noir Coloring package with no USB drive. I search all over and double checked the box, but no luck. I called customer service requesting the missing USB drive be sent to me. Was first told that I would have to send back what I have and will receive a new one. Asked for a supervisor because going another week without diving into the new coloring books and pens was unacceptable. Sup. Bridgette was very understanding of this and indicated they would send a new order to me at no charge. When I get the package, I take out the USB drive and ship back the replacement order.
While I was happy to reach a compromise, I was puzzled that HSN reported they have not had any other reports of this problem. So crafters, did any of you not receive the USB or didn’t even realize it was missing because of all of the neat things in the package.?
Posted in Home
09.07.16 12:54 AM