I purchased the crafter’s companion machine. I order the case to put the dies and stamps for storage. When I recvd thwe machine the case was not there. I have been trying to find the case on the web site. It is no wear to be found. I know the machine was not going to be offered anywear except HSN for awhile. Has anyone else order and received the carrting case? I would appreciate it if anyone has some information. I called c. s. they were not able to help me. Thank you for your help.
I ordered the die cut machine and the die storage case. Both arrived in the same package. Unfortunately both were defective and had to go back. I didn’t ask for replacements. I ordered a die set that is noted as extended delivery, which suprised me.
I did not think to order the case or nesting dies now wish I had as I ordered the other items for the Diamond press on auto ship but have requested they look into when they would be available.
I know that some of the items I have ordered were put on extended delivery. I can only assume that the original quantity sold out so much faster then they had anticipated. Good for us that they went back to the suppliers to request additional amounts. I was also told we will get the items. Not like when Item is on waitlist which there is no guarantee.
What does your order status say? Does it show that the order for the case had shipped? If it has shipped, just follow it with the Track button.
sorry but I never ordered this product:)
Peace and Love:)
Hi groversgirl, thanks to poster chriscrfly, I have some item no.s that may help you out. the item no for the storage case is 457-412. Sometimes items ship seperately tho, so that might be the situation with your order. If you check your order status it should tell you if the case shipped seperately and give you a tracking no. If for some reason your order for the case couldn’t be filled, if you type 457-412 in the search box it will pull up the item description even tho it is currently sold out. If you click on the red heart in the right corner the item will be placed in your favorites list and you will receive an alert when it comes back in stock. Alerts will show up above the accounts tab as a red circle with a number in it. Some other items for the diamond press that are currently sold out but can still be placed in your favorites list by putting there item no.s in the search box and clicking the red heart are
456-328 Nesting Dies
456-327 Block letters and No.s
456-323 18 pc Embossing Folder Set ( I ordered this set and love it).
I hope this was some help and I hope you get your case soon.
Posted in Home
02.01.16 3:49 PM