DeLonghi portable a.c. doesn't work
I just received my order and the machine doesn’t work. I called the 800 number for DeLonghi and they said I should just return it to HSN. I get an error symbol when I turn it on. Is returning it all i can do?
I would call for a replacement for sure. It sounds like it was a lemon right out of the box.
Which error code? My sister bought a De’Longhi AC for her cottage and I know she had some issues with the unit. Let me know which error code and I can ask her if she had the same code. Thinking about this, if the manufacturer told you to return the unit, I would be hesitant to keep it. sounds like you have a defective unit and HSN should exchange at no cost to you. I know it’s a hassle to ship, but HSN should pay for return shipping. I think you should post on the customer service forum so one of the mods can advise you further or set up an exchange. Good luck with whatever you decide to do.
Posted in Home
07.14.17 2:13 AM