Tony Little Easy Shaper
I recently received this item as a christmas gift. The two black bands were missing and I contacted Tony Little’s CS for almost a month and said they would be sent but nothing. Has anyone else had a problem with getting parts sent. I should have sent it back but was told they would be sent the beginnng of January. His products are good but his CS is?
Anyone else have this problem with Tony Little’s CS?:
I hope so but I can only do so much on the phone and through emails. I hope that no one else has the same problem in the future when they buy any of his products. I have several and have had no problems in the past with any of them.
No, I didn’t. This was a gift and if I had bought it myself I would have. I called Tony Little’s number and talked to a woman and she said she would send it. Then when I didn’t get it I sent email after email. Was told several times it would be sent out. I know that Tony probably doesn’t know what the CS does but honestly I don’t think I would buy any of his things anymore. I just feel if CS can’t take care of it I’ll buy a different product. They said they would send it out more than once and I asked for the tracking number. Never got one. Said it would be sent out on 2/4 and I have yet to receive it. CS represents a company and in this instance I think they didn’t do their job.
I hope you have your problem solved as soon as possible:)
Hello , did you contact us (HSN Customer Service), or the customer service department for the manufacturer?
Ran into the same issue was approved and got my order ready but it required the CC number. I am not sure how long it takes to recieve though
kookie19, sadly it does not appear the card was saved to your account when you were approved. Because HSN does not have access to your HSN Credit Card account or the application, you will need to wait for your new card to arrive from the bank before you are able to make your first purchase with it. I sincerely wish I could have provided you with better news.
I would call customer service they might have it
Posted in Health & Wellness
03.31.15 6:27 PM