Pro-form Nike is junk.
So I received my pro form X bike today. I was super excited I tore open the Box and started to take the bike out of the bag. I quickly noticed that the graphics on the side of the bike that are stuck on by stickers are all faded. The Seem where the 2 pieces of plastic are to hide all the mechanisms are all dirty and they are scuff marks and white paint chipped off Down to bare metal. Now I could see that this paint chipping could have happened from being shipped but it was all wrapped up. no damage on the Box. I seriously think I got a used piece of junk. Being in the service industry myself I would have never packaged this and sent it out to a customer as a new piece of equipment. This is unacceptable I’m gonna pay this off and probably donate it or throw it out cause I’m so on happy with HSN. Unfortunately I was super excited and tore the Box open so I do not have a Box to ship this piece of junk back.
That is most unfortunate. I can see why you are upset! Have you called CS? I would definitely voice your dissatisfaction with them! They might be able to send you a replacement and you can send the reject back in that box. If not, do you have any other boxes it will fit in? Any box will do as log as it fits. There is no reason why you should have to keep and pay for another person’s return! Good luck!
Posted in Health & Wellness
04.19.19 6:00 PM