POSTING A REVIEW
I KNOW NOW THAT WHEN I PURCHASE SOMETHING AND I AM GOING BY THE REVIEWS, I NEED TO READ ALL THE REVIEWS. I JUST POSTED A REVIEW ON AN ITEM, IT WAS NOT A GREAT REVIEW. A FEW MINUTES LATER, THE REVIEW WAS POSTED ON SITE, BUT IT WAS NOT POSTED AS A TODAYS DATE ON THE FRONT OF THE POSTING LISTING. IT WAS POSTED ON PAGE 20 FO 27 PAGES. DOES THIS TELL US THAT IF YOUR POSTING IS NOT SUCH A GREAT POSTING, THEY DO POST IT , BUT THEY WANT YOU TO READ ALL THE GREAT REVIEWS, BEFORE READING THE NOT SO GREAT ONES? I WILL NOW READ ALL THE REVIEWS PRIOR TO PURCHASING SOMETHING AND NOT JUST THE FIRST FEW PAGES.
Yes, interesting how now the HSN reviews auto-default to highest rated first! They used to default by date posted/newest first – and I always thought that was a more honest/realistic way to list them. Now you have to change the option in the drop down box for each item you view if you want to sort them that way. A wee bit on the sneaky side! :womanfrustrated:
:womanhappy::heart: Regarding Reviews ~ I am sure the reviews are not all put up, points are given, yet there are times that My Review has to be Reviewed by HSN Review Board?
I would imagine some of the replies could be nasty if someone is upset, ??
is there a review board?
I reviewed a product I purchased a few months ago, yet the item disappeared since there were so many low scores, then it’s back up under aname, or says SOLD OUT, Convenient for the maker of the item and hsn, but not fair to customers who may not realize it was Not What Was Expected, etc.
This leaves a possible new customer who thinks it’s a New Product to purchase the same item that bombed out.
Just my humble opinion and not to arguments LOL. Thanks HSN and Friends, It’s a Manic Monday:)tofdude
judiwonder, we value customer comments posted in product reviews and offer several ways to sort them to get the most information for an item. You can click on the ‘star grid’ and read the reviews with a specific rating 1 – 5 stars, or display reviews by ratings, high to low or low to high, sort by date and also sort by helpfulness. I hope using these tools will be helpful to gain the most out of other’s experience with a product when considering a purchase..
I would contact c/service asap. I prefer to read the latest reviews. If you took the time to post a review TODAY then I would wish to read your review on the date you posted.
I have trust in HSN so I hope this was a glitch- Do please contact c/s . HSN has not to my knowledge ever shown favor in review based on LOW-2 HI—-BB
Posted in Health & Wellness
12.15.14 8:43 PM