Andrew Lessman – Received 1 of Sept TS
During Andrew’s presentation, he said all orders of his TS’s will be shipped with a sample of his new Vitamin C Drink, Efficient C. I ordered and received 3 of the Memory and Brain. However, HSN only included one of the sample packets. I called CS about it and they are looking into it. The first person, I talked to, said I should call ProCaps. I said they are shipped from the HSN warehouse by HSN employees. Andrew had sent them enough samples for all the TS orders. Very frustrating.
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CS rep called and she said they are arranging to send me the samples.
Unfortunately, this may not help going forward. What I was hoping was there would be better communication between HSN sellers/office and the warehouse staff. I believe lack of adequate communication was the cause. Of the glitch.
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Thank you, IamShortDiva. I thought I misunderstood. I’m glad you heard what I heard. The CS saying I should Call ProCaps to complain was really confusing, as HSN warehouse sent out the items.
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I also ordered three of Andrew Lessman’s TS items … I only received one of of the sample packs of the Efficient C™ plus Cranberry Benefits . I was a bit perplexed by it but figured “it is what it is” as folks say way too often .
I got a GREAT DEAL on my Andrew products and would have bought everything that I purchased with or out without any sample..
I do think it should have been better explained by the host -that only one sample pack per customer would be sent .
It was clearly presented — that with each purchase of the TS the sample would be included .
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Posted in Health & Wellness
4 Replies
09.21.21 10:02 PM
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