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HSN Community / Forums / Fashion / Why So Slow

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Why So Slow

  • Pamlou
  • 04.15.21 11:09 AM

Everything I order stays in processing several days and in packaging forever. Why so slow? I could see if it was one or two things, but it is a rare exception when I get things in a timely manner. Anybody else notice this? I’m experiencing this in fashion and shoes.

sort replies - newest | oldest
    • floridienne
    • 04.15.21 1:26 PM

    That is often the case for me, but then sometimes an order is processed and shipped super fast. I have noticed that not everything ships from Piney Flats, so I think it depends on which warehouse it’s coming from. I should add that once, I paid for expedited shipping and it took even longer than regular packaging and shipping. I did get a refund from HSN, but it was irritating.

    • CHARLIEK
    • 04.17.21 7:27 PM

    I have noticed that too, either super long wait or unbelievably fast with nothing in between.

    • toberkins
    • 04.23.21 5:29 PM

    I too have noticed my purchases saying Processing or Packaging for several days, even a week or more. Does HSN not employee enough people to handle the orders? Also, why when I order one small item, it arrives in a large box with lots of packing paper inside?

    • dax25raven
    • 04.26.21 2:49 PM

    I ordered an item on 4/20/2021 12:00:00 AM it says IN TRANSIT and it says SHIPPER CREATED A LABEL, UPS HAS NOT RECEIVED THE PACKAGE YET on the same date 04/20/2021 16:46:01 and my estimated date is 4/27/2021 which is tomorrow so it might not come tomorrow an still its says in transit SHIPPER CREATED A LABEL, UPS HAS NOT RECEIVED THE PACKAGE YET so tomorrow it won’t be here

    • dax25raven
    • 04.26.21 2:52 PM

    I ordered an item on 4/20/2021 12:00:00 AM it says IN TRANSIT and it says SHIPPER CREATED A LABEL, UPS HAS NOT RECEIVED THE PACKAGE YET on the same date 04/20/2021 16:46:01 and my estimated date is 4/27/2021 which is tomorrow so it might not come tomorrow an still its says in transit shipper created a label, ups has not received the package yet. so tomorrow it won’t be here which is dumb

      • nancy13
      • 04.28.21 10:41 PM

      So get this, I have been a HSN customer for years, and yesterday I get a noticed from my PayPal account that I have a $37. Pending from HSN. I an thinking someone. Broke into my PayPal, I’ve been using my HSN card only. I call HSN and they tell me its because of an order I made in Jan. I used my PayPal and ordered a body butter, I had a delivery notice but never received it. I call HSN they told me to wait a few days, maybe a neighbor got it. After a week I scaled them back and they resent one to me. NOW, HSN says that 4 months later they investigated it and it was delivered! I was a customer forever but LIED to get a free product??? I have one more thing that should be delivered tomorrow and I’m,done. How dare they accuse me of that. I will buy in the store anymore, their loss.

    • tray14tt
    • 04.23.22 6:30 AM

    Did the package ever arrive?

    • tray14tt
    • 04.23.22 6:30 AM

    Mines been stuck on it for two days now

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Posted in Fashion

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04.23.22 6:30 AM

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