What's with "Extended Delivery" on a TS?
Diane Gilman’s TS and a few other of her pieces are on extended delivery. Don’t like that because I want to know when I am receiving an order. It seems almost like they are taking orders before they have the shorts to send. Therefore, I canceled my purchases. Why say a purchase will be delivered in 3 to 7 business days when they probably will not? Delivery is slow to go anyway. Have not encountered this practice with any other online retailer.
I ordered 4 pairs of the DG2 TS Shorts. Two are ready to be shipped the other two are on extended delivery and states they should be delivered by 4/19. I’m going to keep checking on those I’m leaving on 4/24 and will not be back here for a month.
I really wanted to order a pair of the black, but, the last pair of her black jeans I purchased had that heavy chemical stink that never goes away. I hope the 2 blue denim colors I ordered don’t stink.
I called customer service after viewing my orders on the TS, then call customer service that same day. They informed me that they extended delivery sent out until after June. By that time, I would have left on vacation, so I had to cancel them all.
Hi @ebony46. I agree and have seen it practiced here before more so with DG2. The products have not arrived yet as scheduled. Most likely in two weeks or so.
When I shop online at big box stores they will call it “pre-order” but do give a ship by date right after it so you know when it will ship at least. And it’s for an upcoming season and not for right now.
I don’t blame you for cancelling. 🙂
Posted in Fashion
05.08.17 8:34 PM