What happened to the videos of clothing items?
I checked out a couple of tops with DG2 and Marla Wynne and it seems the clothing presentation is gone entirely now on whatever you want to look at.
Videos “were” helpful to me for styling tips. I don’t get much from the still picture. Won’t show you true fabric.
Just wondered if anyone else noticed they are gone.
I do not have any video on my phone. I can watch QVC but the items I am interested in are at HSN.
I Hope they resolve the issue soon. They have made a lot of changes. I had trouble finding where to even post this. Thanks Velvateen for your help.
Well I am not the only one. Called Customer Service and the response I got was they have the videos on their phone. So naturally I thought it was MY phone. I have done a soft and hard shut down; deleted and reinstalled the app several times; and installed the latest upgrade to my phone. It would be nice if hsn was candid and said the problem was at their end. Also, the arcade and the community pages have been dropped from the iPhone app.
Since the latest update to the app earlier this week the arcade, community an other functions are not working on both iPhones and android. I have reported this but haven’t received an answer yet. If you enter HSN using a browser instead of the app you should be able to access the arcade, community, etc. This is a workaround until it’s fixed.
Posted in Fashion
10.10.17 9:48 PM