SHIPPPING AND HANDLING.
Is anyone having difficulty getting 50% S&H on TSV today and on some other items? Not having any luck with Customer Service or with the Chat. Maybe the storm in getting in the way of business.
It says in the info about the free shipping with $75 purchase that they will charge the shipping and handling at the time of the purchase but it will be cleared at the end of the day if you have $75 of qualifying purchases. It does look like the 50% off additional items has been discontinued–probably just while the free shipping on $75 is running. Kind of a bummer if you don’t want $75 worth of merchandise.
I’m sure you spent over $75 with Slinky, so your shipping should have been free.
I just posted about this ….when I called CS supervisor today to complain I was charged full price shipping for 5 items, when 3 should have been 1/2 price she said the promotion is no longer being offered and nothing about a glitch in system!!! So annoyed.
Your referring to me and one other poster, I purchased five TSV’s and two other slinky pants sets and the problem has not been resolved. I do appreciate that you were trying to help and I thank you for that. I have also tried Customer Chat and that didn’t work – there was no response after I poste my problem three times. Thanks again Lizzie 818.
I saw a post over on the Customer Forum about this happening. I thought they were saying it had been resolved, but you might want to check there.
Posted in Fashion
07.03.17 3:30 PM