Shipping Costs and Messy Website/Customer Service
I’m prevented from leaving a Review even though I purchased a top. I returned it because it was so-so and had loose elastic in the sleeves. If I was able to leave a review it would be fair and helpful for shoppers, and it would warn about the return costs, which were pretty high in my opinion, i.e. around $8.00. I asked the USPS how much it would cost to return it and I was told only $5.00! So I paid $8.00 for the privilege to try the $31.00 top! I think that is greedy and I don’t like this quality in a seller. I doubt I’ll try anything more for a long time. And, this website customer service area is too busy and confusing and difficult to locate information.
Something I have discovered when leaving reviews for items being returned is write the review before returning. Often once the return label is scanned at the Post Office you will get the “our records indicate you have not purchased this item…” error message which is kind of shady.
with more and more retailers offering free shipping and returns like Nordstrom for example there is no need to pay HSN’s high shipping costs
Posted in Fashion
08.26.18 11:37 PM