HSN WILL CONNECT TO THEM IF YOU NEED HELP
i was connected to the new techs. several weeks ago but they can’t do much. What I understand is they are HSN Techs. This is not what we were getting with V-Tech, not even close. They can’t get in your computer.
Hello @vbh84, I’m terribly sorry you’ve had this experience when trying to reach tech support. If you haven’t already, please give us a call at 800-933-2887 Monday through Friday between 1:00 pm – 9:00 pm EST for tech support and request to speak with a supervisor. He/she will be able to note your account and connect you with an agent (staying on the line with you to explain the issue you’re having) instead of just transferring you.
Lifetime support is a joke. My laptop is 15 months old & I’ve been trying to get support for the past 9 months. I’ve tried 4 different phone numbers for them, all are no longer in service. Unsuccessful e-mails to them as well, never responded back to me. Called HSN, spoke with two different customer service folks who transferred me to their tech support. Transfer was disconnected both times.
Suppose I’m out of luck now for any kind of support.
Posted in Electronics
02.07.18 10:20 PM