DO NOT EVER BUY A DELL COMPUTER !!!!
I purchased a Dell computer from HSN. I got Vtech support and a full year warranity. This warranity is not as the host describes. With this so called warranity you can only receive a new computer with in the first 30 days same as HSN offers. Lord help you if a problem pops up after the first 30 days.
Vtech will try to sell you their antivirus program. Don’t buy it, it is a scam.
I have had nothing but problems with my laptop and Dell turned out to be the worst company ever to work with. This is the same with HSN. All HSN does is give you a phone number to call, which turns out to be a call center in India.
HSN does not stand by their products. Dell people have the same answer: I’m not authorized to do that. Ask Dell a question and you get the same blah, blah, blah answer, which is we are not responsable for any thing to do with the O. S. No solitary or Mahjongg installed. This is very importain to me as i have to go get cancer treatments and I am their for hours getting these treatments. HSN will delete the following information.
Try to call this number for customer support at Dell for thoes of you that are having the same problems.
800-624-9897 ext 72-83898 Sanja S.
Wow! HSN’s should have what you need.
Personally, I love my Dells and have had wonderful experiences with them. That said…I have always ordered directly through Dell and have built my own systems, according to my own specifications. (Right down to choosing my own processor upgrades, graphics cards, hard drive type, etc.) Matter of fact, I have a new Alien being built with them at this very moment. Supposed to be finished sometime this week. I have an old laptop of theirs that has lasted almost 10 years. Still runs along just fine. (And has a faster/better processor than many, (if not all) of the laptops that are currently being sold on HSN.) Works great as a designated “crafts and games only” computer.
You can never underestimate the importance of being an educated shopper. If you truly *KNOW* your personal system requirements and are aware of just how much computing power you need, that is always going to be the way to go. I am always dubious of the bloatware stuffed, crummy processor possessing, “package” deals – no matter whether they come from HSN or your local discount store. You will always be better off ordering a custom, built to your needs, system. But that’s just my two cents.
All of that said…ariesmaiden, I truly hope that HSN/Dell/Vtech will get off their collective rears and do something to help you. It sounds like your computer is a genuine source of therapy for you and there is no excuse for any of these companies not standing behind their products. I wish you the very best with both your computer woes and your cancer treatments. :heart:
Sorry to hear you had this experience. I used to have a Dell laptop and was very happy with it, though I didn’t buy it through HSN.
Also, try posting on HSN’s FB page. It took me a few times but I finally got a call from a lady at corporate. Your warranty sure is HSN’s issue as they are the ones that sold you the computer with the warranty! They can call Dell for you. Hello HSN…….you know those contracts you have with these companies? :womanmad:
“Vtech will try and sell you their antivirus program. Don’t buy it, is is a scam.”
YOU ariesmaiden are SPOT ON! I have said this many times on this forum. I did fall for it and HSN knows about this little bait and switch but continues to IGNORE IT!
You’ve got HSN saying that Vipre is all that and then some, then Vtech says Vipre isn’t good enough. Say WHAT??? Very bad business, and surely not the way I have run my businesses. Yeah, they were small businesses but I would not tolerate this stuff! Get with it HSN! Your customers are being ripped off for over $300 by Vtech.
Thanks every one. Did not know their was a customer forum here.
I love Dell Computers. All of my Laptops, desk computers, All -In – Ones have been Dell. They are very god and they hold up wonderfully. Once I ad a problem and I called Dell. The problem was minor and mostly my fault. They sent me another Brand New computer immediately.
All Dell ccomputers are not the same. All Hp are not the same. Some are knockoffs.
I Only buy my computers from WalMart, Staples, Best Buy and directly from the manufacturer.
If you buy elsewhere and have lifetime service through a tech company …. Knockoff.
I have a Dell desktop (didn’t buy it from here) & it’s the worst comp. I ever had. The registry was not set-up correctly at the factory.
I would never buy Dell either. It took 3 replacement laptops before I finally received a good one with no problems, but it was within 30 days of noticing a problem. Also, good luck with the tech support in India and trying to understand what they are saying. Never again.
I know nothing about Dell Computers. I do know how draining cancer treatments can be. Best of luck on getting your computer issues resolved. I will pray for your health. Take care.
Microsoft has Solitaire, Mahjong, and lots more for Windows 10 available to download for free. You can play games in the HSN Arcade too.
THats a shame, what exactly is the problem you are having?
Sorry you are having so many issues with your purchase.I haven’t used a Dell computer in years but still have an old desktop with Windows ME stored in a closet.Not long ago I turned it on just to see if it still worked and it booted right up.
Sounds like you got a lemon.I suppose that happens in any brand once in awhile but thats why customer service should be there.Like the other poster said try posting in the Customer Service forum and maybe they can assist you in getting some help.They seem to try and help much more than just calling in to HSN.
I sure hope you can find a resolution and Dell will fix the problems.Treatments are more than enough to deal with and you sure don’t need added stress.If you have a warranty they should fix the issue.
ariesmaiden, I can certainly understand your frustration and I’m sorry you are undergoing treatment for cancer. I didn’t purchase my Dell from HSN but I have had it for 7 years and have had no problems at all. This is actually the longest a laptop has lasted for me and I plan to get another Dell after this one. Again I’m sorry for everything you are going through and hope that you can get your Dell situation resolved. Take care!
Posted in Electronics
02.13.15 7:29 PM