Beware Embassy paper shredders!
I ordered a 16 sheet capacity Embassy paper shredder in March 2017 and it stopped working within 2 months. It was only used for household mail in my home office – not abused in any way. Past the 30 day window of return for HSN, so I contacted the manufacturer as it is under warranty for a year. They told me to ship it at my own expense and they will replace it. From my home in Florida to their facility in California is $60.00 standard shipping with UPS, FedEx and post office! I contacted Embassy and they refused again to cover the shipping and HSN customer service will do nothing to help. Also, the HSN website does not allow me to post a review under the item itself – doesn’t recognize me as a verified purchaser. Please beware of buying this brand, you will be stuck with exorbitant shipping costs if you need to return it!
Posted in Electronics
06.17.17 3:33 PM