AZPEN 10.1 TABLET WITH 500MB FREE DATA FOR LIFE (FREEDOM POP)
IF YOU PURCHASED THIS TABLET THEN YOU WILL BE VERY DISAPPOINTED IN THE AZPEN CUST SERVICE AND THE FREEDOM POP (FREE DATA) CUST SERVICE.
3 DAYS AND MANY CALLS TO BOTH AND VERY LONG WAIT TIMES. JUST SO YOU KNOW, THE 500MG FREE FREEDOM POP IS DATA ONLY. YOU HAVE TO PURCHASE ADDITIONAL PLANS TO GET VOICE,TEXT & INTERNATIONAL SERVICE. NO YOU CAN’T JUST USE THIS TABLET ANYWHERE (LIKE CAMPING OR IN THE JUNGLE AS TOUTED ON AIR)
ADDITIONALLY, THE AZPEN TABLET THAT HASN SELLS IS THE G1058B MODEL. YOU WILL NOT FIND THAT MODEL ON THE AZPEN WEBSITE, YOU WILL ONLY FIND A GENERIC MODEL G1058, WHICH DOESN’T;T HAVE SAME MEMORY AND DIFFERENT SCREEN OPTIONS, ETC. BY THE WAY, IF YOU BOUGHT THE 64 GB MEMORY YOU CANNOT EXPAND IT TO 132GB WITH AN ADDTIONAL SD CARD AS PLAINLY STATED ON AIR. APPARANTLY YOU CAN ONLY EXPAND AN ADDTIONAL MEMMORY CARD OF 33MG SD CARD. ALSO, THERE IS NOT INSERT DIAGRAM TO TELL YOU WHAT KEYS ARE WHAT, NO IS THERE ANY INSTRCTION IN THE MANUAL ON HOW TO ACCESS THE SIM CARD/SD CARD SLOTS WHATSOVER. I HAD TO CALL AZPEN FOR DAYS TO GET AN EMAILED COPY OF THE DIAGRAM. FOUND A YOUTUVE VIDEO SHOWING HOW TO GET TO THE SLOTS INSIDE THE TABLET. POOR! WAS GIVING THIS AS A GIFT AND SETTING IT UP FOR GIFT RECIPIENT AND WANTED RECIPIENT TO HAVE ALL PERTINENT DATA FOR FUTURE REFERENCE (BUT SO MUCH FOR THAT).
ALSO, BE NOTICED THAT THE FREEDOM POP ONLINE ACCOUNT SET-UP IS VERY BUGGY. TRIED TWO DAYS TO REGISTER THE PRODUCT WITHOUT SUCCESS.
BEWARE, WHEN YOU SET UP A FREEDOM POP ACCOUNT, YOU WILL AUTOMATICALLY BE SET-UP FOR AN ADDITIONAL 3-1-LTE CARD ORDER AND BE CHARGED $.99 AND THEY AUTOMATICALLY SEND OUT ANOTHER SIM CARD—-BUT, THAT IS A 1 MONTH TRIAL FOR FREEDOM POP PREMIER AND IF YOU INSERT THAT CARD INTO YOUR TABLET AND GO OVER YOUR 500 FREE MB OF DATA AND ADDITIONAL CARD IS ACTIVATED YOU HAVE SIGNED UP FOR A $7.99/MON TH DATA PLAN. (THEY SAY IT’S ACK-UP IN CASE YOU RUN OVER ON YOUR 500 FREE DATA PLAN. TOOK MY 4 AGENTS AND 3 HOURS TOTAL ON HOLD TO GET STRAIGHT ANSWERS FROM FREEDOM POP.
FYI: THE AZPEN IS AN UNLOCKED TABLET FOR GSM NETWORKS. NOT SURE IF IT WILL WORK ON INTERNATIONAL CDMA. EVIDENTLY THEY WANT YOU TO USE IT ON ATT CELL NETWORKS.
I PERSONALLY THINK THAT HSN DOESN’T REALLY REPRESENT CLEARLY WHAT THEY ARE SELLING AND GIVING A BUYER “FREE”, IF YOU KNOW WHAT I MEAN. I THINK IT WAS A CONVENIENT PARTNERSHIP WITH FREEDOM POP, BUT THEY SHOULD HAVE REALLY VETTED THE PATNER MORE DEEPLY. AZPEN HAS NO RELATIONSHIP WITH FREEDOM POP, AND HSN INSTALLS A THE FREEDOM POP IN THE TABLET BEFORE SHIPPING INSTEAD OF SENDING THE CARD INSTALLED ON THE TABLET. IF YOU HAVE OTHER QUESTIONS, PLEASE REPLY TO MY POST AND I WILL TRY TO HELP IF I CAN.
I wish I had read this before I purchased this tablet. It is a piece of junk that is slow and won’t keep connected to WI-FI. Also you have to pay $5.00 to Freedom Pop to keep them from charging overages to your credit card. These things are bad but the worse part about it is the way HSN has covered it up. They have the tablet that I purchased as sold out and they relisted the same tablet with no reviews. I can’t post a review to the newly listed tablet because I purchased the other one that is listed as sold out. This way the buyer doesn’t know what they are getting into. This has really made me look at HSN in a different light.
I also purchased the Azpen I could never get the wifi side to work and returned it. I also had a terrible time with their customer service or lack there of, every time you called in you had to listen to this lengthy commercial first. But a month after I returned it I was checking my credit card statement and found out they did charge me $10.01, and when I cancelled the order with Freedom Pop they swore the charge was taken off. Thank goodness my Capital One card credited my card immediately on my first phone call. So everyone that purchases this Azpen be aware to Beware!!!
SORRY FOR THE TYPOS IN THE ABOVE POST. I WAS WORKED UP AND FRUSTRATED REGARDING THIS HSN PURCHASE. I WILL ADD HOWEVER, THAT I AM RESERVING JUDGMENT ON THE ACTUAL TABLET PERFORMANCE UNTIL A FUTURE POST. THINKING I MAY DUMP FREEDOM POP, (WHICH WAS SOLD AS FABULOUS ON AIR) AND POTENTIALLY STAY WITH MY MOBILE CARRIER ATT BY ADDING THIS TABLET TO MY ATT ACCOUNT INSTEAD.
Posted in Electronics
01.05.18 9:00 PM