WRONG PICTURES 604-816
Hi, Mods. When you click on the ‘Live Stream Crystal Drop Earrings’ the AQUACOLOR is actually a picture of the Hematitetone. When you click on the HEMATITETONE, a picture of the Aquacolor shows instead.
I want to order the HEMATITETONE Earrings, but am afraid to. I don’t know whether my order is going to be placed according to the Photo or by the Description.
Please fix this as I’d like to take advantage of the 5-Flex. Thanks!
Krissy… Nope, wrong again, *sigh*. I wish you would’ve just interchanged the photos as I stated above.
The HEMAITIETONE are the Dark Navy Blue Earrings. The CLEAR-coloured crystal Earrings are called JET. These Earrings tie-back to Heidi’s ‘Live Stream Lariat Necklace’ as you can see if you click on the link to it.
As an aside, whoever names the COLOURS of a lot of Heidi’s jewelry must be colour-blind! This has gone on for years. At first, we all thought just a glitch here & there but, no, it happens ALL THE TIME. Who would ever think to call CLEAR crystal jewelry JET? (which is Black) Who would ever think to call Navy Blue jewelry HEMATITETONE? (which is a dark Charcoal Gray)
I really wish HSN would hire someone who KNOWS colour and name these pieces properly!
Posted in Customer Service
05.26.18 11:28 PM