Wrong color sent…
I placed an order for the Crafter’s Companion Pebeo Gilding Wax in EMPIRE gold. (Order number ending in 0207.) Today I received the package and it contained the wax in Renaissance gold – not at all what I wanted/needed. Really not sure what to do about it, as I can no longer find the Empire gold anywhere on your website – I am assuming that it is now sold out and unavailable? Really frustrating.
That would be tremendous, Krissy! I was no longer able to find the Empire Gold wax (color I ordered) on the HSN website and assumed it must have sold out after I purchased mine. It would be awesome if you could still get it for me – THANK YOU!!!!!
Posted in Customer Service
05.25.18 5:01 PM