Will ALL my minutes from my triple minutes phone transfer to non triple Fiesta 2
On the first presentation of TSV Fiesta2, a caller asked if all his minutes from old Tracfone would transfer to new phone. both Lori and Brett said yes, ALL the minutes. I read something different. When the reviews were posted for the original Fiesta, there was a complaint from someone saying all their minutes that they had from their triple minute phone did not transfer, they only transferred 1/3 of the minutes. I have still have 4500 minutes phone, text and data on my current triple minute phone. I understand the Fiesta2 is not a triple minute phone, but I need to be sure that I won’t be losing 2/3 of my current minutes because the new phone is not triple minutes. I understand that any minutes I would purchase in the future to the new Fiesta2, would not be tripled.
- This topic was modified 1 year, 6 months ago by shellie1.
thank you Krissy!
Good morning @shellie1, @meezergeezer, @pjshopper! I am so sorry that it took so long to get back to you, but I have received word back regarding the transferring of minutes if you bought the Fiesta2. This is directly from our partner at Tracfone and if you bought the phone and transferred your minutes, it will transfer ALL of the minutes and not just part of it. It will NOT untriple your minutes.
Also, if you did buy the phone, you would get the minutes and data that comes with it once you activated it.
I appreciate your patience while I looked into this for you all.
I am just looking for a simple answer, preferably from a Tracfone representative: will 100% of my minutes, etc, transfer from my triple minute phone to The Fiesta2?
I need clarification:
I have an older TracFone, bought under the triple minutes program. I have lots of minutes, text and data, but my TracFone svce will run out shortly.
If I buy the TSV today. I understand I will no longer be in the triple minutes program.
However if I have 4,000 minutes, text and data are you say will lose my 4,000 minutes when I transfer to this new deal?
Will I also get the minutes and data that comes with the TSV today?
Now I am really confused!! On Tracfone’s Website under Q & A’s, someone asked:
Question: If I buy a new non triple minute phone, and transfer my service to it, do I get to keep my existing minutes now that there are no more triple minutes?
Answer: Yes, everything you have carries over “in full” to your new TracFone as part of TracFone’s unique Unlimited Carryover program (Talk, Text, Date).
Thank you for your reply. Are there any Tracfone representaives that can post a clear answer to this question, maybe something like this: All minutes from your old triple minutes Tracfone will transfer to new Fiesta2. You
loose any of your minutes
Hi Krissy, if I understand your most recent answer, ALL minutes from triple minutes phones will transfer to the Fiesta2, a non triple minutes phone. HSN Customer Service phone reps and the hosts doing the live presentations need to be on the same page with this answer.
Posted in Customer Service
10.11.17 2:39 PM