Why does a release of funds take so long?
I made the mistake of cancelling a high-ticket order to reorder in a different option. HUGE mistake. How long does it take for HSN to release a hold on an HSN card? Last time I cancelled something, it was nine days.
I’d just like to post the weird conclusion to this issue. I used the secure message center to contact the bank that handles HSN transactions, asking about the hold. In the meantime, my husband opened an account and purchased the item I wanted. Within a day and a half, his order was canceled and both our accounts were closed without a word of explanation. It just doesn’t even make sense. Should I have not asked about a hold? Should my husband not have applied for and been approved for his own account? Very odd.
Anyway, I’m going to pay off my HSN balance and find places where it’s easier to do business. I was a new customer and this was a very unusual experience.
Peace out, peeps.
Hi, Customer Service….thanks for asking….I sent back a Dg2 jacket first week in Jan….I live in NYC and we had a huge snowstorm…mailed the package just before the storm….and check the "returns" at what I think is the appropriate time and no posting of it yet…..I actually thought it was flown out before the storm…..anyway….I’m hoping to make a purchase when I get the VIP postage refund to use….that’s ALL….LOL…I do have a good sense of humor…this isn’t the biggest problem anyone can have, just wondering if and when HSN received my terrible purchase (Dg2 off sizing once again!!!) Agi
, authorizations are typically released within 3 business days.
Posted in Customer Service
01.31.16 11:07 PM