Where’s my refund????
Okay I ordered a PS4 on flexpay, hoping to treat myself and guess what???? DENIED! Just get some sad email stating I got denied and yet they took my money!! Called said it’d be 72 hours to refund it, yet the first person I talked to said 48 hours, and guess what it’s been a whole week and still nothing. Called been told it’s my Bank, called my Bank said no they haven’t gotten anything. Called back to hsn told they’d release it again. IF I GOT DENIED WHY THE HECK WOULD YOU TAKE MY MONEY IN THE FIRST PLACE! GIVE ME BACK MY MONEY NOW THIEVES!!!! I swear worse place ever to buy anything don’t offer such services if your gonna just deny and take people’s money and never give it back. I swear this place are a bunch of crooks. I want my money back!
Hi @vportt, I can only imagine how frustrated you are regarding your order being canceled and your funds being held on your account along with the different information you have been given. I have sent a request electronically to your financial institution to have the funds released. The time frame on which the funds will be released will be dependent upon your financial institution’s release of funds process.
I appreciate you sharing your experience that you had with us and I’ll be certain to pass it along.
Posted in Customer Service
02.09.18 2:57 PM