Where is my order?
Inordered a computer and beats headphones on cyber Monday. I got a confirmation and order number, but did not get an email. I waited a couple weeks and I wasn’t charged either. How could I order somethig with an order number, but not get my product or an email or something explaining it. Unfortunately, I checked out as a guest at the time, but did take a screen shot with the order numbers.
I want the products, but at the price I was suooosed to get them at.
***Edited by HSN – Removed Order Numbers to comply with Community Guidelines***
Coffee, coffee, coffee my dear 😉
, according to our records, the orders were cancelled on November 29 due to us not being able to offer FlexPay on them. For more information regarding this, you can reach our FlexPay Department by calling 800-879-2559 (8 AM to 5 PM EST). I truly apologize for the disappointment.
Why would that be? An why wouldn’t I at least get an email stating that??
So, basically there was a product offered and I did everything I was supposed to do and now if I want that product I have to pay the current price? That’s frustrating to not at least get a courtesy email.
Posted in Customer Service
09.28.16 1:50 PM