Where is my order and all the information I used to order products,?
I order two products last night, it was said ,” I would receive my order’s within 3-7 days when I tried to che order status I put in what month and year I order they said ” could not find my order for that time period. Could customer service please help with this order ,because I used my information to order products in good faith and money was taken from my account at the bank . I am humbly asking for help . I REALLY want to order and not cancel .Something isn’t right this is my first time here and ordering .Bad taste left in my mouth SMH!
@tanzy9, it looks like your nickname and email address aren’t linked up to your HSN Shopping Account which is why no orders would be showing on your account. Can you send me an email to SocialCustomerService@hsn.com with the phone number you provided during the order process so I can see if I can locate your order information?
Posted in Customer Service
05.04.17 1:20 PM