Where did my favorites go??
I logged in and I only have six recent favorites. I logged out and back in, I cleared my history, like I had read to do. Still only six there.
Thank You for your help. :smileyhappy:
I’m sorry to hear your Favorites disappeared. I’ve experienced this myself before. Generally the culprit is the cookies stored by your browser. I reviewed your information and see there is another person at your address with an HSN account. If they signed in using the same computer it is possible that the browser used the cookies and placed your Favorites on her account. Sadly there is no way to transfer them back to your account.
Posted in Customer Service
03.16.16 10:21 PM