What is happening in HSN?
I have been shopping from HSN for about 10 years. But recently they are not a good deal any more. Before they were tax free, now they add about 10% tax,higher than my Texas sales tax, shipping cost has gone up and prices along with it. I just checked one Wolfgang Puck item I bought 18 months ago at 29.95, no tax and free shipping. Today I checked the same item and to order it again would cost $60.02!!! That is ridiculous.
During the time amazon has dropped prices and in their prime has free 2 day shipping to my door where HSN charges me $5.50-7 for a small package I have to wait about one week and still UPS will transfer it to USPS that only drops it to our area common postal boxes and takes 1-2 days longer.
Household items etc are also cheaper at Wal-Mart and they have now two day free shipping to home when the purchase is $35 but there is also always the option of free ship-to-store pick up that is faster than UPS by HSN.
At a time when competition is huge among the major stores HSN to increase total cost 25-50% is ludicrous! They are losing me as a customer.
Posted in Customer Service
07.18.18 10:01 PM