What Happened to Buy More and Save?
Hi. I was eyeing up some clearance items today, and noticed there is no longer a banner on the products showing a buy more & save deal for shipping.
Is this now a change, that if we’re buying more than one of something at the same time, we no longer get 1/2 off shipping on second and third, etc, items?
Hi Krissy: Thank you, yes, that may be true for some categories as you mentioned above, but the banner for buy more and save, is not listed for any of the craft category clearance items, and that’s the category I was browsing. Why doesn’t it apply there?
You are exactly right. I wanted a bennie and a pair of gloves from the same line. Since it did not reduce the shipping cost, I canceled the order.
Reduced shipping costs are now hit and miss at HSN.
Hi Skittles. Glad you noticed it too. HSN is definitely going to lose a lot of sales, because, I won’t pay full price for shipping, when ordering multiple items. My incentive to buy more than one thing, was always the lure of 1/2 off shipping on any additional purchase, so I would place larger orders. Now, I won’t even buy the first item, because it makes me mad.
So while I was interested in purchasing 3 or 4 items the other day, I instead purchased nothing.
Posted in Customer Service
02.27.18 3:00 PM