What Causes a Favorite to sell out, when you never got notified quantity was getting low?
Hi HSN CS:
I’m so bummed out. I’ve noticed several times now, most recently today, that items in my favorites list, just “sell out” and I never even got a notification the quantity was getting low.
The item was here yesterday, no notices on the item of low quantities, usually you’ll see something like, “20 left” or “18 left” even if it’s not one of your favorites. But if it’s a favorite, shouludn’t I have received an alert?
, I’m sorry you didn’t get an alert. We’re aware that the alert tool is not working the way we want it to and we have plans to get it corrected at the beginning of the year.
Posted in Customer Service
12.28.16 9:21 PM