Videos on IPhone HSN App
Is there a reason the videos on the app are not working? Haven’t been working for 2 weeks. I hope you all fix this…watch videos more than live shows. Thanks
@jusjane, I’m sorry to see you’re having trouble with the videos in the app. We checked both the Apple and Android versions of the mobile phone app and they seem to playing videos on our end. Please make sure you have the newest version of the app. You should also make sure you have the most recent operating system for your mobile device. Please let me know if you continue to have trouble viewing the videos.
The HSN app on my iPhone 6S has the same problem. I went through the same hassle. Talked to service reps for HSN and Apple. Everything on the app works except video. Finally deleted the app altogether. Video works on hsn.com only through my iPhone.
Posted in Customer Service
08.12.17 3:05 PM