I ordered Keith Urban’s Ripcord album from HSN instead of The Ville (his fan club) because it stated Delivery on May 6th (release day). It did not come and will not be delivered until Monday. I am SO disappointed and frustrated and regretful that I ordered it here. If it had said SHIPPING 5/6 instead of DELIVERY 5/6 then I would have gotten it through the fan club and been surprised Thursday when it was delivered the day before its release like other fan club members. It may not seem like a big deal to some, but it definitely is when you’ve waited over a year for an album and everyone else is posting clips, discussing the album and how great it is and here you are waiting, waiting, still waiting! Learned my lesson…I’ll go elsewhere!
I’m sorry your CD didn’t arrive as soon as promised. I’ve issued you a refund for the shipping charges. You will see the credit appear on your method of payment within 72 business hours.
Posted in Customer Service
05.07.16 10:05 PM