USPS delivery issues
I always order from HSN and i have never had an issue with the delivery until today. My package was marked delivered by usps at 12:02 pm today, however it was not delivered to my house as my brother was outside in his car and i have video surveillance that doesn’t show my delivery. I called usps and they said the package was delivered to my address and now i have to wait 3 days for them to call me with some information. Now i’m not sure whether i am going to get my package or not. HSN what do you recommend i do?
Thank you so much Erica! I will keep an eye out on the originals. You were very helpful!
Alright! You’re all set you can expect to receive the replacements by 7/17. Should the original ones show up instead of making their way back to us, just go ahead and return them to us using the EZ Return Label; the shipping fee on that label has been waived.
I still would like the items.
Okay let me see what I can do here. Are you wanting a refund or exchange for the items?
Yes, i even had my brother ask some of the neighbors houses incase they left it elsewhere and nothing.
Great, thank you. Have you checked around the area? I know my postman likes to hide our packages sometimes lol
Those are the item numbers
Posted in Customer Service
07.08.17 1:20 AM