Used Markers – Leaking Upon Arrival
Order number xxxxxxxxxx – crafters companion summer idea magazine and order number xxxxxxxxxx Spec Noir Aqua Markers were packed together in a box. Thankfully the magazine was in a separate bubble envelop because the markers were obiously a used/returned item and were open and had spilled all over inside the box. Just starting to saturate the box itself and my packing slip to return is about 10 shades of mixed colors. The box is not able o be used again for returning the markers. Please credit me for the item 468156 markers and if you send a new box I will be happy to return all the used broken aqua markers.
**Edited by HSN: Removed Order Numbers to comply with HSN Community Guidelines.**
, I’m sorry to hear that your markers arrived leaking upon arrival. Unfortunately, we wouldn’t be able to issue a refund for the order without receiving the item back first. Please have them sent back to us using your EZ Return Label and we’ll be happy to issue a refund upon receiving them back. If the original box is unable to be used to return them, you can use any shipping box to have the item shipped back.
Hi flyby2! Superman would be my pick too! Hope you enjoy this Monday’s show where I’ll be explaining why he’s my favorite :smileyhappy: Have a great weekend!
Superman is also faster than a speeding bullet, which can be both a good and bad thing, especially if you’re married. :womanwink:
that is great point … love it!
Posted in Customer Service
03.25.16 2:54 PM