Upset (no longer ordering from HSN only QVC) customer
I placed an order a year ago and was told my account was blocked! I never ordered before so I was surprised then when speaking with each department they kept telling me my account was linked to someone I did not know. Here I am a year later and they say I cannot order due to the same reason. I will never order here and do not understand since my husband ordered and paid for an item I wanted and he had no issue. So I think HSN has a horrible computer system. If we have the same information and he could order for me. Oh well HSN will be deleted from my bookmarks.
P.S. HSN, QVC is much better then you anyway…
That’s funny you say your account is blocked!! I just opened an account on the 23 of march 2016 an tried to place an order, it was my first time opening an HSN account an it said bad address; so I called the phone number to oder over the phone that night, and they said to call back in the morning to speak to customer service. Well I called this morning to find out what the deal was an the young lady on the phone made me feel like a low class criminal, she said my address was linked to another person who had some bad dealings with HSN; she went on to give me the girls name as she made me feel like a piece of trash, so I asked her i if i could speak with someone who could try to help me fix the address issue since I don’t know that person. I was then put through to a gentlemen who told me to call another number and they could have it fixed today at 2:00. well I called that number and no one even answered the phone, so I called back to the first number I called and another gentlemen got on the line, and he proceeded to treat me like I was stupid or some sort of criminal so I let him have it an I will continue to leave reviews where I can to let people know just what kind of service HSN and their employees offer; I also will tell friends and family and anyone who asks about HSN what kind of service they provide to customers. Maybe in the future they should have more class and tact when dealing with people.
Same here my son wanted something at that time at a great price, He did his own account with HSN then I paid with my card he couldn’t purchase he did not have his credit card at that time to pay so I put it on my credit card. I have my own account and still cant use the same credit card due that its on his HSN account .. Now they say only he can order and not me so I always have to have him involved in my orders it’s not a great system! but they do have great stuff…
Oh Myra, it is so good to see your sweet face. No need for thanks, you are loved and always bring a smile to my face.:smileyhappy::heart:
This brought tears to my eyes, but the good kind of tears. So wonderful to have so many good people here in this thread and pookie, your pictures are a delight. I’ve been very sad the last few days, and this thread has lifted my heart. Thank you!
Just as beautiful as your loving heart. Merry Christmas Mightymouse and may your New Year be filled with wonder.:heart:
so beautiful. so important. thanks mighty!!! happy holidays, my friend. xoxo
Mightymouse,How sweet of you and those words are beautiful.:heart:
Merry Christmas to each of you:womanhappy: .Love the beautiful wreaths that were posted too.:womanvery-happy:
Lene,Thank you for such a kind happy thread and all the sweet remarks made on it.
Posted in Customer Service
12.22.15 7:22 PM