Ups surepost vs. Vendor
Nikita1973 Nikita1973 VISITOR
Has anyone had problems with their deliveries?
Been ordering products with hsn for awhile now. Had just one issue with a product and hsn happily resolved it. Never had an issue with shipments till my last two… ordered the honey and bell pest repellent the box was shoved inside my mail box. Dont know if thats the reason why the box was ripped open. Glad all ten of them was still there since it was individually wrapped but not sealed contained in one plastic bag. The second package arrived today. Box is intact but wasnt properly sealed or wasnt taped sealed. Acct. Info and the pcs. Are all there for anyone to just unfold the top to see. Im very disappointed. Do i expect it from now on that if its free delivery = ups surepost= usps= hope your package arrive safely and intact? because its free delivery will not secure and tape it for you? I know HSN is better than this because i had excellent service on my previous orders. Ordering from hsn and waiting for the package to arrive i am like a child on christmas day but the last two deliveries i felt like the kid who got coal.
Thanks Kim! Hope my two new deliveries (due any day now) arrives in better condition. And yes glad that the prior items were safe and great condition.
, I’m sorry your package arrived in that condition, but I’m glad your items were okay. I have reported this to our shipping department for future improvements.
Hello there Cool25! Lighting and sunshine is the key to a happy kitchen! :smileyhappy: Thanks for sharing!
Posted in Customer Service
03.04.16 4:33 PM