Using an HSN return label I brought a package to UPS and just noticed I was charged $10.50 to return a 6 lb. box and nowhere can I find that the return rates were increased. Perhaps you can direct me to what I’m missing. This will dramatically impact the Items I purchase because of the possibility they would have to be returned for whatever reason. When was this increase put into effect????? I’ll be waiting for your response, thank you..
, I’ll be happy to check on the charge for your return, would you mind sending your order information to me in a Private Message? Look for the envelope icon at the top right of the Community page, if you prefer, you may also email SocialCustomerService@hsn.com.
Posted in Customer Service
01.05.17 8:50 PM