Today’s Special ybf 24 piece Dynamic Double Duty Makeup Palette
I ordered the TSV from ybf on 10/12/16 during the first 2 hours of the show. However at the end of the day I received an email stating that there was not enough inventory to fill my order. How does that happen when I ordered during the first 2 hours. The TSV was presented and sold for another 22 hours! Oviously the orders are not filled in the order they are received and that’s not fair. I am very disappointed and felt I needed to cancel all the other products I had ordered that day to compliment the TSV.
, I’m sorry to hear that there wasn’t enough inventory available to fulfill your order. This must have been disappointing to say the least. I’ll gladly share your experience with our leadership team so we can work to make improvements to the ordering process in the future.
Posted in Customer Service
10.13.16 3:47 PM