Tired of this nonsense…
Can someone tell me why (other than the same old excuse that you will look into it) I placed an order on Oct.4 and that order is still in packaging? Oh, for goodness sake, this is ridiculous. And I am getting tired of it. Also don’t know why a shoe that I placed on waitlist is now available and why that shoe was not processed before being available to all. Don’t bother. I canceled it. "I am not happy with my HSN experience."
Hello ebony46, I know how eager you are to receive these great new items! I always have a hard time waiting for my goodies to arrive too! It is important to remember that while we always try our best to get everything out within 48 hours, it is not always possible. The good news is, that you can still expect everything to arrive to you by the original expected delivery date provided when the order was placed of 10/14. You’ll receive an email confirmation containing your tracking information when the orders ship out.
Regarding Waitlist orders, these are processed as soon as the items are available. Sometimes a portion of stock will come in and become available while certain sizes, colors or other varients may still be out of stock. That seems to be the case with your suede loafers; as I see the specific size, width, and color you selected are still currently sold out.
Please let me know if you have any more questions! :manhappy:
It is a SPY mystery, afterall!!
Could be that, or could be they’re still figuring it out.
If you click on size chart, then go to garment size, you will see inseam length on petite, talls and regulars. I’m 5’4" and ordered the pink in petite, and in a size smaller than other jeans. Ihave only tried 2 pairs of her jeans in the 20 years I’ve shopped with HSN and did not care for them. I feel I’m taking a risk here. I’m having problems this year with pants fitting too tight in my upper thighs. Stretch waist and hips aren’t what I’m after.. its stretch in the thighs.
Thank you Erica!!!!!
I was looking under the details tab and didn’t see the inseam measurement there.
Super, I’d bought the petite then went back and got the regular instead, glad I did as the 21 inseam is much better for me. Happy me!!!
Thank you again for your super quick reply, always the best!
Posted in Customer Service
05.30.15 7:35 PM