Thumbs Up to the Email C.S.
I just wanted to say a big THANK YOU to the team that handles emails. I had an item that I contacted UPS about since tracking was not updating and it was stuck at one of their facilities for almost a week. They said they had no more info on it and they now considered it as lost or stolen and an investigation would need to be started and I should contact the shipper. Since it was Christmas Eve I decided to contact HSN by email, which I have never tried before. Being the holidays I thought it would take several days to hear back. Boy, was I pleasantly surprised when I received a response on 12/26, and I received an email today stating that my replacement was on it’s way. Great Work, HSN. Happy Customer, Possum29!!
I second this. I recently had a problem with a Joan Boyce bracelet I received for Christmas. One of the stones fell out the first time I wore it. Thanks to HSN Customer Service, who responded to my email in just one day, my bracelet is being replaced as we speak. They were so kind, considerate and understanding (long story). Suffice it to say they didn’t have to do anything. Still, they did and promply too. I am a very happy customer once again.
That’s wonderful, ! So glad we helped.
Hi helpme1212, the processor is 2.2GHz AMD quad-core Accelerated Processor (A8-7410). For the home office question, Stephanie Duchaine is on the Get your tech questions answered September 20 thread with expert advice.
I could practice and practice, but if I had to wait any length of time, I’d be passed out on the floor from hyperventilation by the time they called my name. :womanembarrassed:
Posted in Customer Service
09.21.15 1:01 AM