The Jewel Kit Trio
I purchased 2 of these and so grateful that I opened before wrapping. these are/were gifts for my nieces. I am so disappointed. The double tray boxes have glue all over them, and the interior of one the dividers does not line up. One of the large dividers is glued on one side and not the other. One had what appeared to be foam core from another project the worker was working on.
, I’m very sorry to hear they arrived in that condition. Would you like to send them back for an exchange or would you prefer to return them for a refund?
You can also check out online (I think up to 2 weeks in the future) as to what will be on that day. For instance when you go to HSN, then click "WATCH", then above the video click "program guide", that will take you to the day with a drop down menu, and you can click the blue link "show details." It doesn’t always have the TS in there but a lot of times it does.
Like for tomorrow I can’t find the Ped Egg Power Platinum in the pink….I’ve looked all over and can’t find it. They say it’s new and the last one has been sold out. Will just have to wait.
Oh and sometimes at the top of the hsn.com page it will have TS pre sales!
Hope this helps.
I agree. I get the emails about 12 hours into the event as well. They need to send the email the dat before the event. QVC sends advance emails the day before. This would be helpful, and they might find their sells increase.
Posted in Customer Service
07.09.15 1:07 AM